Security World Technology Technical Support Engineer and Business Development & Sales Executive Jobs in Kenya

Security World Technology limited, is the leading distributor of electronic security and safety equipments / solutions in East Africa, with offices in Kenya, Uganda, Tanzania and Rwanda. 

SWTL is therefore seeking to expand our services and product portfolio in Kenya and is looking to recruit qualified visionary and dynamic professionals in the following position:
 

Technical Support Engineer 

1 Post 
 

Purpose
 

The Main purpose of the Technical Support Engineer at SWTL is to handle project surveys and offer product support to both customers and internal staff of the company in regards to security equipment. 
 

Job Responsibilities

• Offering technical advice to all i.e customers and staff
• Providing pre-sales support to customers
• Training customers on the operations of security products.
• Carrying out site surveys before installations commence
• Carrying out live demonstrations to customers on the applications of the various Security equipment.
• Provide user support on all IT related areas

Person Specifications

• Diploma in Electronics engineering or related field
• Excellent IT skills 
• Minimum 2years experience in related technical field
• Advanced knowledge in IP based technology systems
• Knowledge in security and safety systems an added advantage
• Analytical and keen to detail
• Excellent communication and interpersonal skills
• Work with minimum supervision
• Competent Driving skills

Business Development & Sales Executive 

1 Post 
 

Purpose
 

The main purpose of the Business Development & Sales Executive is to develop business and close sales pertinent to Security & Safety Systems and Technology, through sustainable relationships with customers to ensure continual buying of Security systems and products.

Job Responsibilities

• Develop and maintain a customer database
• Plan and conduct direct sales and marketing activities with aim of meeting set targets
• Demonstrate company products to current and potential clients
• Negotiate with clients
• Maintain daily and weekly sales activity records and reports and follow up of the same
• Respond to sales inquiries and concerns by phone, email or in person
• Ensure customer service satisfaction and good client relationships
• Prepare bid documents in response to tenders
• Inform customers of new products and timely respond to all product enquiries
• Advice / inform management on new products trends / technologies and competition and  customer product training requirements
• Liaise with procurement to ensure that customer orders are supplied within customer and company expectations
• Liaise with accounts to ensure that products are sold at profitable margins
• Enforce product warranties and after sale support

Person Specifications

• Bachelors Degree/ Diploma in Sales and Marketing or in Electronics
• Minimum 2years experience in Technical Sales 
• Knowledge in security and safety systems an added advantage
• Excellent communication and interpersonal skills
• Work with minimum supervision
• Analytical and keen to detail
• Competent Driving skills

All applicants should address their application and cv to the HR & Admin Manager
 

Please send all applications to hr@securityworldtech.com
 

Send applications by 12th August 2012