Sales Coordinator Job in Kenya

Position: Sales Coordinator

Department: Sales and Marketing

Supervised by: Corporate Sales Manager

Role Objective / Summary

To take and process quotation requests from customers, actively seek the conversion of inquiries to orders and act in a customer service role between the company and customers.

Duties and Responsibilities:

• Preparing accurate and timely tenders, prequalification for tenders, quotations and proforma invoices and send them to customers as required.
• Process enquiries by phone, email and customer visits in relation to company business.
• Assist the sales and marketing team in processing orders as per customer specification and follow up to ensure dispatch and receipt of the goods.
• Manage sales returns and ensure credit notes are raised against the returned goods.
• Ensure that all complaints by customers are addressed immediately and settled
• Call customers to follow-up on payments for goods sold to them on credit via e-mail or phone calls.
• Liaising with the Stores Manager to ensure that all the invoiced products are dispatched and credit notes are raised for any products out of stock.
• Any other duties as assigned by management.

Minimum Qualification

• Diploma in purchasing/ Business Management/ Public Relations
• Female Candidate aged between 28-35 years
• 2 years experiences as a sales administrator or sales coordinator preferably in an IT company
• Good computer literacy, speed and accuracy essential. (MS Office, Excel, PowerPoint).

Those fulfilling the requirements of the positions should email their application together with a detailed CV, indicating your availability via email to dafina@wananchi.com on the Subject line clearly indicate the position you are applying for. Recruitment is on-going until the position is filled.