Horizon Contact Centers is a fully on demand International Contact Center and Business Process Outsourcing (BPO) Company. Horizon has a world-class facility within Nairobi, Kenya fully enabled to service the global market by deploying the best of breed technology to run its operations 24 hours a day, 7 days a week. We are looking to fill the following position; Position: Senior Application and Database Developer and Administrator KPIs will be formulated and measure against the following: Ensure effective implementation of all departmental processes, policies and procedures. Efficient and effective automate at reasonable cost, ALL back office processes that have an impact on the most important unit of the organization, the production floor, to deliver real time operational stats to empower operations to make real time decisions. Efficient and effective automate all back office operations to ensure that all employees’ activities and task on any...
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